Information for Tenants
This page has been designed to aid tenants who are looking to rent property through
our agency and consists of questions that every tenant should ask and the answers
they should receive.
I want to rent.What should I ask?
First: Are we a member of ARLA? You will benefit from our experience, professionalism
and compliance with the ARLA bye laws, regulations and accounting procedures. Our
professional indemnity insurance which complies with the requirements of the Association's
Fidelity Bond will protect your monies held by us.
What fees do I have to pay?
There may be a small administration charge to cover the procurement of references.
What is the ARLA fidelity bond?
The ARLA Fidelity Bond is designed as a protection of "first resort" for monies entrusted
to ARLA members by landlords and tenants during the ordinary course of their business
as letting agents. Full details of the scope of this protection and how to make a
claim under it are available on written request to ARLA.
How much money do I need to find at the beginning?
Normally at least one month's rent in advance and the equivalent of one month's rent
to be held as a deposit.
What information will I need to supply?
The addresses of referees for the agent to write to and confirm your ability to meet
the rental commitment. These will normally include your bank, employer, previous
landlords, or for some, your solicitor and/or accountant.
What is a tenancy agreement?
It is a legally binding document between you and the landlord, applicable only to
you and the property you are renting, that states the amount of rent, the length
of the tenancy, your rights and responsibilities. Your agreement will most probably
be an Assured or an Assured Shorthold tenancy under the Housing Act 1988.
What are my responsibilities?
These will be clearly set out in your tenancy agreement, which you should read carefully
before you sign.
How long is a typical let?
The tenancy agreement will normally be drawn up for a period of six month's.
How long does it all take?
Normally, about ten working days to take up and confirm references and to arrange
for inventories and the transfer of utility accounts into your name.
What happens if I want to stay on or leave early?
Tenancies are frequently renewed and agents will agree the terms for renewal at the
beginning and include them in the tenancy agreement.
What else do I have to pay for?
The tenant usually pays the utility bills such as gas, electricity, water, telephone
and council tax during the course of the tenancy.
What else must I do at the end of a tenancy?
Ensure you fulfil your obligations stated in the tenancy agreement to leave the property
in the same condition it was in at the start.
What are the ARLA Membership requirements?
There are stringent requirements for membership of the Association of Residential
A firm must have been in the letting and management business for at least two years
before it can be invited to join the Association.
All member firms must carry Professional Indemnity Insurance to a required standard.
Separate client accounts must be held.
Commissions for letting property may only be obtained from landlords.
Business must be carried out from a properly designated business premises.
All ARLA members must lodge a copy of their Professional Indemnity Insurance Policy
with the Association to comply with the requirements of the Associations Fidelity